Leadership
As my teams have grown, I've learned to regularly summarize and communicate best practices to foster team alignment and reinforce our values. I achieve this through writing, speaking, and creating training resources.

Leadership
As my teams have grown, I've learned to regularly summarize and communicate best practices to foster team alignment and reinforce our values. I achieve this through writing, speaking, and creating training resources.

Leadership
As my teams have grown, I've learned to regularly summarize and communicate best practices to foster team alignment and reinforce our values. I achieve this through writing, speaking, and creating training resources.

Accessibility
Since my teams' work aims to benefit historically marginalized individuals, accessibility consistently serves as a method for delivering thoughtful services across functions and business lines.
Training
Compiled resources for design, product, and engineering team members to meet them where they are.
Process
Standardized a process for delivering accessibility service offerings, including audits, testing, and synthesis reports.
Partnership
Developed partnerships with organizations providing access to people with lived experience.
Accessibility
Since my teams' work aims to benefit historically marginalized individuals, accessibility consistently serves as a method for delivering thoughtful services across functions and business lines.
Training
Compiled resources for design, product, and engineering team members to meet them where they are.
Process
Standardized a process for delivering accessibility service offerings, including audits, testing, and synthesis reports.
Partnership
Developed partnerships with organizations providing access to people with lived experience.
Accessibility
Since my teams' work aims to benefit historically marginalized individuals, accessibility consistently serves as a method for delivering thoughtful services across functions and business lines.
Training
Compiled resources for design, product, and engineering team members to meet them where they are.
Process
Standardized a process for delivering accessibility service offerings, including audits, testing, and synthesis reports.
Partnership
Developed partnerships with organizations providing access to people with lived experience.
Equitable design patterns
As our team serves people who need essential services like housing and public benefits, we heavily focus on creating equitable experiences. I continually create and share resources across our multi-business-line organization.
Principles
Collaborated with our team to draft a set of equitable principles to guide the organization's delivery process.
Patterns
Documented and organized a set of patterns and best practices for equitable design elements for the team.
Talks
Hosted a series of talks on Equitable Form Design with thought leaders and partners.
Equitable design patterns
As our team serves people who need essential services like housing and public benefits, we heavily focus on creating equitable experiences. I continually create and share resources across our multi-business-line organization.
Principles
Collaborated with our team to draft a set of equitable principles to guide the organization's delivery process.
Patterns
Documented and organized a set of patterns and best practices for equitable design elements for the team.
Talks
Hosted a series of talks on Equitable Form Design with thought leaders and partners.
Equitable design patterns
As our team serves people who need essential services like housing and public benefits, we heavily focus on creating equitable experiences. I continually create and share resources across our multi-business-line organization.
Principles
Collaborated with our team to draft a set of equitable principles to guide the organization's delivery process.
Patterns
Documented and organized a set of patterns and best practices for equitable design elements for the team.
Talks
Hosted a series of talks on Equitable Form Design with thought leaders and partners.
Responsible AI
Working with Generative AI as a UX designer can feel awkward. For the past year, I've run experiments to observe how this new tool affects team collaboration, ideation, and testing processes.
Framework
Partnered with function leaders to define use cases and guardrails for applying Generative AI within local government.
Design sprint
Helped create a design sprint format that brings together local government stakeholders to align on the realities of Generative AI in the public sector.
Design patterns
Curated a set of design patterns to onboard and align our designers on responsible UX patterns when designing with Large Language Models (LLMs).
Responsible AI
Working with Generative AI as a UX designer can feel awkward. For the past year, I've run experiments to observe how this new tool affects team collaboration, ideation, and testing processes.
Framework
Partnered with function leaders to define use cases and guardrails for applying Generative AI within local government.
Design sprint
Helped create a design sprint format that brings together local government stakeholders to align on the realities of Generative AI in the public sector.
Design patterns
Curated a set of design patterns to onboard and align our designers on responsible UX patterns when designing with Large Language Models (LLMs).
Responsible AI
Working with Generative AI as a UX designer can feel awkward. For the past year, I've run experiments to observe how this new tool affects team collaboration, ideation, and testing processes.
Framework
Partnered with function leaders to define use cases and guardrails for applying Generative AI within local government.
Design sprint
Helped create a design sprint format that brings together local government stakeholders to align on the realities of Generative AI in the public sector.
Design patterns
Curated a set of design patterns to onboard and align our designers on responsible UX patterns when designing with Large Language Models (LLMs).