Design

I enjoy designing highly inclusive services, understanding and working within real-world constraints. My approach prioritizes deep learning upfront, close collaboration with my teams, and a measured, iterative design process.

Design

I enjoy designing highly inclusive services, understanding and working within real-world constraints. My approach prioritizes deep learning upfront, close collaboration with my teams, and a measured, iterative design process.

Design

I enjoy designing highly inclusive services, understanding and working within real-world constraints. My approach prioritizes deep learning upfront, close collaboration with my teams, and a measured, iterative design process.

Bloom Housing

Leveraged responsible AI for affordable housing data & reporting

User research, design concepts, usability testing, developer collaboration

I led the design of AI-enabled data reporting services to assist housing administrators across the 9-county Bay Area. By prioritizing stakeholder research, establishing ethical guardrails, and designing for efficiency and reliability over speculative insights, we were able to create a foundation for the use of responsible AI in the development of more accurate affordable housing policy.

Detailed case study available upon request. Just say hey

Bloom Housing

Leveraged responsible AI for affordable housing data & reporting

User research, design concepts, usability testing, developer collaboration

I led the design of AI-enabled data reporting services to assist housing administrators across the 9-county Bay Area. By prioritizing stakeholder research, establishing ethical guardrails, and designing for efficiency and reliability over speculative insights, we were able to create a foundation for the use of responsible AI in the development of more accurate affordable housing policy.

Detailed case study available upon request. Just say hey

Bloom Housing

Leveraged responsible AI for affordable housing data & reporting

User research, design concepts, usability testing, developer collaboration

I led the design of AI-enabled data reporting services to assist housing administrators across the 9-county Bay Area. By prioritizing stakeholder research, establishing ethical guardrails, and designing for efficiency and reliability over speculative insights, we were able to create a foundation for the use of responsible AI in the development of more accurate affordable housing policy.

Detailed case study are available upon request. Just say hey

Bloom Housing

Scaled Bloom Housing's expansion through strategy, research, and design operations

Research operations, accessibility guidelines, design systems

I was responsible for scaling design activities for Bloom Housing, an open-source framework for digital housing resources. My focus was on building research operations to centralize user insights, maturing our design system through technical partnerships, and solidifying our accessibility testing process to ensure equity.

Detailed case study available upon request. Just say hey

Bloom Housing

Scaled Bloom Housing's expansion through strategy, research, and design operations

Research operations, accessibility guidelines, design systems

I was responsible for scaling design activities for Bloom Housing, an open-source framework for digital housing resources. My focus was on building research operations to centralize user insights, maturing our design system through technical partnerships, and solidifying our accessibility testing process to ensure equity.

Detailed case study available upon request. Just say hey

Bloom Housing

Scaled Bloom Housing's expansion through strategy, research, and design operations

Research operations, accessibility guidelines, design systems

I was responsible for scaling design activities for Bloom Housing, an open-source framework for digital housing resources. My focus was on building research operations to centralize user insights, maturing our design system through technical partnerships, and solidifying our accessibility testing process to ensure equity.

Detailed case study are available upon request. Just say hey

Mayor’s Office of San Francisco

Led the ideation and pilot for DAHLIA, the affordable housing platform for San Francisco

Research, co-design, iteration, accessibility testing, design system

I had the opportunity to lead the initial design of the Bay Area’s first affordable housing portal. Our team quickly developed an initial pilot, leveraging early co-design, frequent usability testing, and ongoing research with residents, accessibility partners, housing counselors, and city staff.

Detailed case study available upon request. Just say hey

Mayor’s Office of San Francisco

Led the ideation and pilot for DAHLIA, the affordable housing platform for San Francisco

Research, co-design, iteration, accessibility testing, design system

I had the opportunity to lead the initial design of the Bay Area’s first affordable housing portal. Our team quickly developed an initial pilot, leveraging early co-design, frequent usability testing, and ongoing research with residents, accessibility partners, housing counselors, and city staff.

Detailed case study available upon request. Just say hey

Mayor’s Office of San Francisco

Led the ideation and pilot for DAHLIA, San Francisco's affordable housing platform

Research, co-design, iteration, accessibility testing, design system

I had the opportunity to lead the initial design of the Bay Area’s first affordable housing portal. Our team quickly developed an initial pilot, leveraging early co-design, frequent usability testing, and ongoing research with residents, accessibility partners, housing counselors, and city staff.

Detailed case study are available upon request. Just say hey

Judicial Council of California

Drove the rebranding and creation of a new design system for the Judicial Council of California

Research, branding workshop, design system, CMS integration

My task was to unify the identity and design approach for the Judicial Council of California's various departments and courts. This involved aligning with diverse content, technical, and leadership stakeholders across the state to create a strategic approach that complemented existing workflows and supported a sustainable rollout plan.

Detailed case study available upon request. Just say hey

Judicial Council of California

Drove the rebranding and creation of a new design system for the Judicial Council of California

Research, branding workshop, design system, CMS integration

My task was to unify the identity and design approach for the Judicial Council of California's various departments and courts. This involved aligning with diverse content, technical, and leadership stakeholders across the state to create a strategic approach that complemented existing workflows and supported a sustainable rollout plan.

Detailed case study available upon request. Just say hey

Judicial Council of California

Drove the rebranding and creation of a new design system for the Judicial Council of California

Research, branding workshop, design system, CMS integration

My task was to unify the identity and design approach for the Judicial Council of California's various departments and courts. This involved aligning with diverse content, technical, and leadership stakeholders across the state to create a strategic approach that complemented existing workflows and supported a sustainable rollout plan.

Detailed case study are available upon request. Just say hey

Additional work samples available upon request.

Jesse James Arnold

Jesse James Arnold

Jesse James Arnold